Mikel Adam

Customer Journey

How to Decode the Customer Journey for Better Conversions

Modern customers interact with brands across multiple platforms before making a decision. They research, compare, pause, and return several times. Understanding the customer journey helps businesses recognize these behaviors and respond effectively. When brands decode how users move from discovery to conversion, they gain clarity. As a result, they can improve experiences, reduce friction, and increase revenue….

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Psychographic Data: The Key to Better Customer Targeting

In today’s digital age, bombarding audiences with generic marketing messages is a recipe for disengagement.  Consumers are bombarded with information, and businesses need to stand out. This is where psychographic data enters the scene.  Psychographic data delves beyond demographics, venturing into the realm of beliefs, values, interests, and personality traits. By understanding these psychological aspects…

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Decoding Marketing Attribution Models for Better ROI

In today’s data-driven marketing landscape, understanding where your conversions originate is crucial. Enter marketing attribution models. These frameworks help you assign credit for conversions (sales, leads, signups) across the various touchpoints a customer encounters on their journey towards conversion. By choosing the right attribution model and analyzing the data it provides, you can optimize your…

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The Ultimate Guide to Digital Asset Management Governance

In today’s digital age, organizations generate a vast amount of content – images, videos, documents, presentations – often referred to as digital assets. Effectively managing these assets is crucial for maximizing their value, ensuring brand consistency, and mitigating legal risks. Here’s where digital asset management (DAM) governance enters the scene. DAM governance establishes a framework…

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Cost-Benefit Analysis: The Ultimate Guide to Smarter Decisions

Every business decision carries trade-offs. Some are obvious. Others hide under the surface until it’s too late. A cost-benefit analysis helps you surface those trade-offs early by comparing expected value against required effort. Instead of relying on instinct or internal opinions, this approach forces clarity. It shows what you gain, what you give up, and whether the…

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The Best Social Media Marketing Books You Should Read

In today’s digital age, social media is an essential battleground for brands. But wielding its power effectively requires a strategic arsenal beyond witty captions and viral trends. Here’s where social media marketing books come in. These insightful guides offer a wealth of knowledge and practical advice, empowering you to craft winning social media strategies, build…

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The Best Attribution Modeling Tools for Marketers

In today’s complex marketing landscape, understanding which touchpoints contribute most to conversions is crucial for optimizing your marketing efforts. Enter attribution modeling tools. These powerful tools help you decipher the intricate customer journey, attributing credit for conversions across various marketing channels. By leveraging attribution modeling tools, you can gain valuable insights into what truly drives…

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Why Customer Experience Platforms Are Essential for Growth

Customer Experience Platforms play a central role in how modern businesses scale. Growth no longer depends only on acquiring more users. Instead, it comes from retaining customers, reducing friction, and delivering consistent value at every interaction. Customers expect brands to remember them, understand their behavior, and respond quickly. When that doesn’t happen, they switch. This…

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Unveiling the Bottom Line: A Guide to Marketing ROI Tools

In today’s data-driven marketing landscape, justifying marketing spend and demonstrating the value it brings to your business is crucial. This is where marketing ROI tools come in. These tools empower you to track, measure, and analyze the return on investment (ROI) of your marketing campaigns, providing valuable insights to optimize your strategies for maximum impact….

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